Client Appreciation

Do your clients know that you appreciate the fact that they chose you over any other attorney they could have worked with? Have they been told how grateful you are for trusting you to help walk them through a difficult process, figure out a complex matter or advise them on the best course(s) of action?

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Holiday Cards: To Send or Not To Send?

The end of summer/early Fall is the time when many firms begin planning for the holiday season and make decisions on holiday cards. Will we send one? Will it be a firm branded card, or is each attorney responsible for his or her own? Do people read them? Can we send an e-card?

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Diversity + Inclusion in Law Firms

One of our previous ClientSPEAK interviewees, Noelle Sproul (VP and Associate General Counsel at Nuveen, formerly of TIAA CREF), shared her insights on the importance of diversity and inclusion in law firms, and how firms can impress her as inside counsel seeking to hire outside counsel.

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